My policy is simple when it comes to a guarantee or warranty on my products.
MAKE IT RIGHT. This means if your holster for whatever item does not fit like you want, I will make it again. I WILL make it right. If that means making several until you are 100% satisfied, then that is what will happen.
When you buy a product from me, it has a lifetime guarantee in materials and workmanship. This guarantee covers the original owner, the next owner, the 27th owner. It does not matter. If I made it, I made it to last and it is covered.
Use it. Abuse it. If it wears out--not likely-- send it back and I'll refurbish, repair, or replace it at no cost to you except for the shipping.
If there is anything you are unhappy with, if it's a product, service, anything... contact me, and I WILL make it right.
How can I do this? It's simple. I make it to last, and if I'm not happy with it, it doesn't leave the shop.
Dan
Contact: sales@thorshammercustomleather.com